Working smarter, not harder with eCommerce automation.

When managing your eCommerce site, if you’ve ever sat and thought ‘is there a better way to do this’, you’re probably right.

In this weeks Talk’n Shop episode, Waldo (Senior Digital Strategist) and Leo (General Manager) are back to discuss the automation tools available to eCommerce merchants and which ones are at the top of their must-have list. 

 

Man working with laptop at desk

Whether you need to automate drop-shipping notifications, abandoned cart retrieval emails, change your product pricing to meet market demand, or reply to customer requests – there’s probably an app available to automate it. Thankfully Shopify has a plethora of tools and apps that can be installed or integrated into your store easily to make your life a whole lot easier and reduce your overheads significantly. Most of these are extremely cost-effective and some are even free, so there’s really no excuse not to automate processes in your store. 

  • Here are just a few of the business areas (and examples of actions) you can automate:
    • Buyer experience – Create a support ticket when you receive a negative review
    • Customer management – Tag and track conversion of customers who order samples
    • Inventory and merchandising – Get notified when products are low in stock and merchandise them on your store
    • Risk management – Add high-risk orders for review to Asana (Connector App)
    • Order management – Need a specific product to be re-ordered from your stockist, need a specific report sent to you when stock hits a specific point and more.
    • Loyalty & retention – Start a win-back email sequence when customers are at risk
    • Promotions – Text or email a discount code after a second order

Watch the episode below, or catch up on any of your favourite podcast streaming platforms. Spotify, iTunes, Google, Anchor.

 

 

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Our top eCommerce automation apps mentioned in this episode;

As Waldo, so humbly mentions in this episode, Zyber are ‘bloody good’ when it comes to helping our customers set up automation. So, if you’re ready to save time and money get in touch with our Shopify Automation Experts today.

Written.

by zyber2020
February 17, 2021

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